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The City of North Bay is working towards becoming a fully accessible City and offering accessible services and programs by removing and preventing barriers that could hold back any member of the public from participating in community life.

The Province of Ontario developed accessibility standards for all private, voluntary and not-for-profit organizations. The five area standards of accessibility are: Customer service, Information and communication, Employment, Transportation and Design of public spaces (built environment). More information on these standards and legislation is available by reviewing the following:

The City is committed in providing you with quality service that can be accessible by all.

View the City's Integrated Accessibility Standards Policy and Customer Service Standard Policy.

View our News page to browse any media releases surrounding accessible projects undertaken by the City.