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Customer Service Centre

The Customer Service Centre is the main point of contact for inquiries about City of North Bay services, programs and operations. Staff can provide information and direct inquiries to the appropriate City staff.

The Customer Service Centre can also assist with property tax and water and wastewater bill payments, parking tickets and parking passes, transit passes, dog and cat tags, recreational burn permits and renewals, business and lottery licences, garbage bag tags and accounts receivable payments.

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  In-Person Services

200 McIntyre St. E,
North Bay, ON P1B 8V6
Monday to Friday, 8:30 a.m. to 4:30 p.m.

  Mailing Address

PO Box 360,
North Bay, ON,
P1B 8H8, Canada

In-Person Services

200 McIntyre St. E,
North Bay, ON P1B 8V6
Monday to Friday, 8:30 a.m. to 4:30 p.m.

Mailing Address

PO Box 360,
North Bay, ON
P1B 8H8, Canada

Report a Problem

Report a problem to the City of North Bay.

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Contacts
Customer Service Centre
General Inquiries
customerservice@northbay.ca (705) 474-0400
Public Works Emergency Contact
Requests for emergencies and 24-hour service must be directed to:
705-474-4340