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Filing a Claim

The Municipal Act states that if you believe the City is responsible for property damage or personal injury that you are required to submit a claim in writing.  If your alleged claim relates to the condition of the City’s roads or sidewalks, you are required to submit a claim form within 10 days of the date of the incident.

How to File a Claim of Alleged Negligence

Online

Complete the Claim Form and send via e-mail to: ClerksOffice@northbay.ca 

Via Mail

Print and complete the Claim Form

or  

Pick-up a copy at the location below during business hours

Attention: City Clerk's Office - City Hall, 5th Floor, 200 McIntyre Street East, North Bay, ON P1B 8V6

In Person

Print and complete the Claim Form

or

Pick-up a copy at the location below during business hours

Drop off or Drop Box Use: City Hall, 5th Floor - Clerk’s Office, 200 McIntyre Street East, North Bay ON 

What happens after I submit my Claim ?

If submitted electronically, you will receive an acknowledgment email at your provided email address. The City Clerk will then send you a formal letter related to the claim details you provided.

Your submission will be forwarded to the City’s insurance adjuster for evaluation; they will contact you directly thereafter. The adjuster is your contact person for claim status update and additional information.