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Services Directory

This list includes contact information for commonly requested City services. For other inquiries, contact the Customer Service Centre.

Service/Department Contact Information

Active Transportation

General arena inquiries, ice and meeting rooms rentals

Email Arenas

Boart Longyear Memorial Gardens
(705) 474-3770

Pete Palangio Arena
(705) 476-2000

WFCU Place
(705) 495-8615

Building and Property Standards

Building permit applications, building inspections, building permit application fees, property standards inquiries

Email Building
(705) 474-0400 ext. 2415

By-Law Enforcement 

Municipal by-law complaints and enforcement, parking by-law complaints and inquiries, noise complaints, property-related by-law concerns, general by-law inquiries

Email By-Law Enforcement 
(705) 474-0400 ext. 2512

Court Services

Provincial Offences Court, Court administration, Provincial Offences Act matters, Fine payments and inquiries

Provincial Offences Administration

Economic Development

Starting and growing a business, business investment and development, film and television

Email Economic Development
(705) 474-0400 ext. 2417

Fire and Emergency Services
North Bay Fire & Emergency Services

For emergencies, call 911

Freedom of Information (FOI) Requests
Email FOI Officer
(705) 474-0400 ext. 2524

Garbage, Landfill and Waste Diversion

Curbside garbage collection, landfill operations, waste diversion

Email Waste Line
(705) 474-0400 ext. 2333

Marriages 

Marriage licences

 

Email Clerk's

Marina Office

Marina inquiries and services

Email Marina
(705) 495-3959

Parks, Recreation, Athletic Fields and Events

Events and programs, event hosting, parks and playgrounds, athletic fields, trails

 

Email Arts, Culture & Recreation
(705) 474-0400, ext. 2329

Planning, Zoning and Growth Incentives

Additional dwelling units, Committee of Adjustment, Growth Community Improvement Plan (Growth CIP), patio licensing, provincial reporting data, sign permits and variances, subdivisions and condominiums, zoning by-laws, zoning permit applications

Public Works 

Camera inspections, frozen water pipes, locate requests, public Works operational and emergency inquiries, road and sidewalk maintenance, sewer rodding, water and wastewater maintenance issues, water turn-on and turn-off requests

Email Public Works
(705) 474-4340

Purchasing and Bid Opportunities

City purchasing and procurement, bid opportunities

Email Purchasing
(705) 474-0400, ext. 2223

Recycling Collection

Recycling collection is not provided by the City of North Bay. The service is managed by Circular Materials and delivered by GFL Environmental. For missed collections, collection questions or recycling program inquiries, contact Circular Materials.

Email GFL 
1-888-796-4352

North Bay Transit

Transit inquiries, transit service and dispatch, ParaBus dispatch and bookings

Email Transit

Transit Dispatch
(705) 474-0419 

ParaBus Dispatch Office
(705) 476-5530 

Small Business Support

Small business start-up and development support, including business planning and advice, is available at City Hall through the Business Centre Nipissing Parry Sound.

General arena inquiries, ice and meeting rooms rentals

Email Arenas

Boart Longyear Memorial Gardens
(705) 474-3770

Pete Palangio Arena
(705) 476-2000

WFCU Place
(705) 495-8615

Building permit applications, building inspections, building permit application fees, property standards inquiries

Email Building
(705) 474-0400 ext. 2415

Municipal by-law complaints and enforcement, parking by-law complaints and inquiries, noise complaints, property-related by-law concerns, general by-law inquiries

Email By-Law Enforcement 
(705) 474-0400 ext. 2512

Provincial Offences Court, Court administration, Provincial Offences Act matters, Fine payments and inquiries

Provincial Offences Administration

Starting and growing a business, business investment and development, film and television

Email Economic Development
(705) 474-0400 ext. 2417

North Bay Fire & Emergency Services

For emergencies, call 911

Email FOI Officer
(705) 474-0400 ext. 2524

Curbside garbage collection, landfill operations, waste diversion

Email Waste Line
(705) 474-0400 ext. 2333

Marina inquiries and services

Email Marina
(705) 495-3959

Events and programs, event hosting, parks and playgrounds, athletic fields, trails

Email Arts, Culture & Recreation
(705) 474-0400, ext. 2329

Additional dwelling units, Committee of Adjustment, Growth Community Improvement Plan (Growth CIP), patio licensing, provincial reporting data, sign permits and variances, subdivisions and condominiums, zoning by-laws, zoning permit applications

Camera inspections, frozen water pipes, locate requests, public Works operational and emergency inquiries, road and sidewalk maintenance, sewer rodding, water and wastewater maintenance issues, water turn-on and turn-off requests

Email Public Works
(705) 474-4340

City purchasing and procurement, bid opportunities

Email Purchasing
(705) 474-0400, ext. 2223

Recycling collection is not provided by the City of North Bay. The service is managed by Circular Materials and delivered by GFL Environmental. For missed collections, collection questions or recycling program inquiries, contact Circular Materials.

Email GFL 
1-888-796-4352

Transit inquiries, transit service and dispatch, ParaBus dispatch and bookings

Email Tranist

Transit Dispatch
(705) 474-0419 

ParaBus Dispatch Office
(705) 476-5530 

Small business start-up and development support, including business planning and advice, is available at City Hall through the Business Centre Nipissing Parry Sound.

Email Business Centre Nipissing Parry Sound
(705) 474-0400, ext. 2302

Contacts
Customer Service Centre
General Inquiries
customerservice@northbay.ca (705) 474-0400
Public Works Emergency Contact
Requests for emergencies and 24-hour service must be directed to:
705-474-4340