Asset Management - Community Input
Help shape the City of North Bay’s Asset Management Plan
The City of North Bay is currently updating its Asset Management Plan (AMP) in line with Ontario Regulation 588/17: Asset Management Planning for Municipal Infrastructure. This plan is a key tool in guiding how we manage, maintain, and invest in the infrastructure that supports daily life in our community—both now and in the future.
As part of this update, we want to hear from you. Your input will help ensure that City assets — such as roads, water systems, parks, and public facilities — are managed in a way that reflects community priorities and expectations.
When we talk about “assets,” we mean all the physical things the City owns that help deliver services to the community. That includes the roads you drive on, the sidewalks you walk on, the pipes that bring clean water to your home and carry wastewater away, and the storm drains that help prevent flooding. It also includes our parks and trails, recreation and community facilities, public transit, even parking lots.
All of these things work together to support our quality of life in North Bay. They keep us safe, healthy, active, connected, and moving — and managing them properly helps protect the value of these public resources now and into the future.
Asset management is the process the City uses to take care of everything it owns and operates — the things that help keep North Bay running smoothly. It’s about making smart decisions when it comes to maintaining, fixing, and planning for the future of our infrastructure. This ensures that the services you count on today — like clean drinking water, safe roads, reliable transit, and accessible parks — are available and well-managed for years to come.
Levels of service are not about day-to-day operations like how often snow is cleared, the number of available staff, or garbage pickup schedules.
Instead, levels of service are assessed by what services the City provides to residents and whether the assets and infrastructure can reliably deliver those services.
The updated 2025 Asset Management Plan will define levels of service based on two key perspectives:
- Community Level of Service – what residents expect and experience
- Technical Level of Service – how assets are performing and meeting standards
Your feedback helps us align our infrastructure goals with the expectations and experiences of North Bay’s residents.
We’re focusing on eight key service areas that form the foundation of municipal life in North Bay:
These categories are also the basis for our public survey — your input in each area will directly shape the updated Asset Management Plan.
Take the Survey
We invite residents to complete our survey before July 31 to help shape future service and infrastructure decisions. Take a few minutes to answer the first six questions or complete the full survey in about 15 minutes. Those who finish the full survey will be entered into a draw to win one of six $100 Hello Cards, redeemable at over 20 shops and restaurants in Downtown North Bay. Take the survey below or click the link.
Asset Management
Learn how the City uses asset management to make smart, cost-effective decisions about maintaining and renewing public infrastructure — helping to ensure safe, reliable services now and into the future.
Current City Projects
Discover how the City is investing in North Bay’s future through infrastructure projects — from roads and water systems to recreation and community facilities.
Municipal Budgets
Each year, City Council approves an operating and capital budget that outlines how your tax dollars are invested to maintain and improve services.