The results are in:
The City of North Bay conducted an online Community Survey from late August to the end of September 2024.
More than 2,000 residents participated, providing valuable feedback on budgeting priorities, City services, transit, communications, and customer service. While the survey is non-scientific, it offers a snapshot of community sentiment that, combined with other data, will help inform City decisions.
Key themes emerged from the survey responses, most notably the importance of Community Safety and Well-Being. This was identified as a top priority for the Mayor and Council, with many respondents emphasizing the need for focused attention in this area.
The survey also revealed diverse views on managing rising costs and municipal property taxes. While acknowledging ongoing efforts to identify operational efficiencies, nearly half of respondents supported increasing taxes to maintain or expand services. Others, however, preferred either maintaining current tax levels, even if it meant a reduction in the quality or quantity of services, or lowering taxes and reducing services altogether.
Overall, the results indicate high levels of satisfaction with many City services, though the results also show there are areas where improvements are needed. The City plans to use these findings, along with future surveys, to track progress and establish benchmarks over time.
Highlights:
- Approximately 80% have lived in North Bay for more than 10 years.
- Input from all areas of the City, with just over 25% coming from West Ferris.
- More than half of respondents (56.56%) expressed being very satisfied or somewhat satisfied with living in North Bay.
- Over half (53.98%) expressed being very satisfied or somewhat satisfied with municipal services.
- The majority of respondents indicated North Bay’s natural surroundings is what they like best about living in the City.
- Nearly half (44.94%) are willing to increase taxes to maintain or expand services, 33.33% supports maintaining current tax levels while reducing service quality or quantity, followed by those who prefer lower taxes with reduced services (21.73%).
Community Survey 2024 Report
Click on the image to download and view the full report.
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