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Filing a Claim

The Municipal Act states that if you believe the City is responsible for property damage or personal injury that you are required to submit a claim in writing.  If your alleged claim relates to the condition of the City’s roads or sidewalks, you are required to submit a claim form within 10 days of the date of the incident.

How to File a Claim of Alleged Negligence

Online

Complete the Claim Form and send via e-mail to: ClerksOffice@northbay.ca 

Via Mail

Print and complete the Claim Form

or  

Pick-up a copy at the location below during business hours

Attention: City Clerk's Office - City Hall, 5th Floor, 200 McIntyre Street East, North Bay, ON P1B 8V6

In Person

Print and complete the Claim Form

or

Pick-up a copy at the location below during business hours

Drop off or Drop Box Use: City Hall, 5th Floor - Clerk’s Office, 200 McIntyre Street East, North Bay ON 

What happens after I submit my Claim ?

If submitted electronically, you will receive an acknowledgment email at your provided email address. The City Clerk will then send you a formal letter related to the claim details you provided.

Your submission will be forwarded to the City’s insurance adjuster for evaluation; they will contact you directly thereafter. The adjuster is your contact person for claim status update and additional information.

Complainant Information
Type in your first and last name
Type in your full mailing address, including postal code
Type in the best number to reach you by telephone
Type in your email address
Claim Information
Select the date of loss/claim; if unsure, type in the Description of Loss/Claim field
Type in the address or coordinates of the location
Type in details and supporting information related to the loss/claim
Attach photos or proof for your loss/claim
Consent
By checking this box, I affirm that my statement(s) made above is true.

Consent for collection, use and storing data * I acknowledge that my information will be collected, used and stored by the City
Personal information on this form is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act and will be used for its intended purpose only. Questions about this collection or personal information should be directed to the City Clerk, 200 McIntyre Street East, North Bay ON P1B 8V6, or by telephone at (705) 474-0626 ext. 2510.
Related Information
Claim Form - PDF Office of the City Clerk
Contact
Karen McIsaac, AMCT
City Clerk
karen.mcisaac@northbay.ca (705) 474-0400 x.2510