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What to Do During a Postal Disruption

We ask that you avoid mailing payments or other time-sensitive documents.

Paying Bills, Fines, and Parking Tickets

You are still responsible for paying bills, fines, and parking tickets on time. Here are alternative ways to make payments:

In-Person Payments

  • Customer Services Centre: First Floor, City Hall, 200 McIntyre St E. Open 8:30 a.m. to 4:30 p.m., Monday to Friday.
  • Provincial Offences Court: Second Floor, City Hall, for provincial offences fines. Open 8:30 a.m. to 4:30 p.m., Monday to Friday.

 

After-Hours and Drop-Off Payments

  • Payments can be dropped off by cheque (please avoid using cash) at:
    • City Hall mail slot to the left of the front doors, 200 McIntyre St E.
    • The Customer Service Centre also provides document pick-up for citizens and community partners.

Water Billing

  • View your current water bill and sign up for e-billing through the City of North Bay’s e-services.
  • Payment is still required by the due dates:
    • May bill will still be due on May 28
    • June bill will be due on June 30
  • Payments can be made at your financial institution, the Customer Service Centre at City Hall (by cash, cheque or Interac), through monthly pre-authorized payments, or via online banking.

Tax Bill and Pre-authorized Schedules:

  • The 2025 Final Tax Bill has been generated and will be mailed in the next few days
  • Payment is still required by the due date June 30th
  • In the event you do not receive your 2025 Final Tax Bill by June 20th then please contact the City to get account details at propertytaxes@northbay.ca or by calling 705-474-0400
  • Unfortunately, the pre-authorized payment plan schedules that are typically on the reverse of the Final tax Bill are not available.  The original payment schedule will not be changed until we can provide a new schedule.  If you require a recalculation after the June withdrawal then a request can be submitted to propertytaxes@northbay.ca or by calling 705-474-0400, then picking it up at City Hall.
  • If there is no mail strike then schedules will be mailed in June otherwise they will be mailed out after.

Other Correspondence

  • For non-bill correspondence, please drop it off at the relevant municipal customer counter between 8:30 a.m. and 4:30 p.m., Monday to Friday.