The City of North Bay is committed to being open, transparent, and accountable. Many City records are available without a formal request. If you are looking for information that is not routinely available, you can submit a Freedom of Information (FOI) request under Ontario's Municipal Freedom of Information and Protection of Privacy Act (MFIPPA).
You may not need to submit a formal request. Contact the Freedom of Information Officer first to see if the information can be provided directly.
Provide details about the records you are requesting, including relevant dates, subject matter, or the City department that may have the records.
Complete an Access or Correction Request Form and include the required $5 application fee. Additional fees may apply. See the Summary of Fees for details.
Freedom of Information Officer
Clerk's Office – 5th Floor
City Hall
200 McIntyre Street East
North Bay, ON P1B 8V6
Payment options:
Mail: Cheque payable to the City of North Bay
In person: Cash or debit
The City will review your request, locate the relevant records, and determine what information can be released under MFIPPA.
Requests are normally completed within 45 business days after the request and payment are received.
You will receive a response outlining the records available for release, any information removed to protect privacy, and any records that cannot be released and why.
The City of North Bay only processes Freedom of Information (FOI) requests for records in its custody or control.
Requests for records held by other organizations, including the North Bay Police Service and the Ontario Provincial Police, must be submitted directly to those organizations.
The City of North Bay only processes FOI requests for records in its custody or control.
Requests for records held by other organizations must be submitted directly to the organization that holds the records.
Examples include:
| Organization | Contact |
|---|---|
| North Bay Police Service | 705-497-5555 |
| Ontario Provincial Police | 705-494-3080 (Toll-free: 1-855-273-3080) |
| North Bay-Mattawa Conservation Authority | 705-474-5420 |
| Invest North Bay Development Corporation | 705-474-0400 ext. 2325 |
| North Bay Hydro Holdings | 705-474-0400 ext. 2511 |
| North Bay Hydro Distribution Ltd. / Services Inc. | 705-474-8100 |
| District of Nipissing Social Services Administration Board | 705-474-2151 |
Authorized law enforcement agencies may request City records to support an investigation, in accordance with applicable legislation.
Records: Public records may be released subject to applicable conditions. Records containing personal information may be disclosed where authorized by law.
CCTV Footage: Only law enforcement agencies may request CCTV footage. Requests must be submitted to the Freedom of Information Officer using the Online Law Enforcement Request for Information Form.
The City protects personal information in accordance with the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA). If you disagree with a decision about access to a record, you have the right to appeal to the Information and Privacy Commissioner of Ontario.