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Property Standards

Please note: New Property Standards By-law

Please note: The City of North Bay passed a new Property Standards By-law on March 22, 2022. The website is currently being updated with the new information. Please contact Building Services for more information.

The City of North Bay has adopted Clean Yard and Property Standard By-laws to ensure that the maintenance and occupancy of property within the community is maintained to an acceptable standard.

Maintenance Standards

Examples of the maintenance standards include:

  • The maintenance of all plumbing, heating, ventilation, electrical, lighting, and all interior & exterior finishes in buildings.
  • The removal of rubbish; litter; debris; dead or decaying trees; wrecked, dismantled, unlicensed or inoperable vehicles; dilapidated buildings.
  • The cutting of tall grass and weeds that exceeds 8” in height.

The Property Standards Officer has the responsibility to administer and enforce property standards by-laws within the City. Property Standards Officers are appointed, by by-law, as both Property Standards Officers and Building Inspectors under the authority of the Building Code Act.

Complaint Process

In most cases, a written complaint must be received by Building Services to initiate an investigation (this form can also be submitted by e-mail to Upon receipt, a Property Standards Officer will investigate. The investigation may include any or all of the following actions:

  • contacting the tenant and/or owner to confirm the complaint is valid or has been resolved,
  • attending the property to conduct an inspection to obtain evidence,
  • issuing verbal or written orders to the contraveners (with applicable service fees),
  • initiate additional legal action where necessary.

All complaints should be directed to the Planning & Building Services Department. A name and phone number of the complainant and owner are required so an thorough investigation can be conducted.

The Property Standards Officer may contact the owner to confirm they are aware of tenant's concerns. Tenant/occupants are expected to provide access to the owner or property manager, subject to reasonable notification in accordance with applicable legislation, so they can carry out the necessary remedial work.

*New Property Standards Complaint Online Form:

New Online Property Standards Complaint Form


Frequently Asked Questions

You may be required to remove your vehicle only if it does not comply with the provisions of the by-law. Generally, no vehicle including a trailer, or any part of such vehicle or trailer, which is in a wrecked, discarded, dismantled, inoperative or abandoned condition shall be parked, stored or left outdoors on any property in the City of North Bay. This includes tires, batteries and other vehicle parts.

The Building Services staff does not deal with living trees unless they present a potential hazard. You should seek legal advice to determine whether or not you may remove branches that overhang your property. If there is a tree that poses a danger from dead branches or if the tree is not sound, this matter will be dealt with through Property Standards.

The owner of the tree is responsible to maintain the tree. If a tree or branches fall on a property, the owner of the property on which the tree falls is responsible for clean up, regardless of who owns the tree.

If you wish to file a complaint regarding a property other than your own dwelling, personal information is kept confidential.