/services-payments/building-development/drinking-water-source-protection/
Source water protection is about safeguarding municipal drinking water at the source.
/services-payments/water-wastewater/drinking-water/water-quality-reports/
Drinking water quality annual reports and test results
/services-payments/water-wastewater/meters-billing/understanding-your-water-and-wastewater-bill/
Information about municipal water and wastewater bills.
/services-payments/water-wastewater/services/frozen-water-pipes/
Information about thawing services and running water.
/services-payments/water-wastewater/services/water-turn-on-or-off/
You may need to shut off the water supply to your property to find the source of a water leak or to do construction.
/services-payments/water-wastewater/meters-billing/water-and-wastewater-forms-applications/
List of Water and Wastewater Forms & Applications.
/services-payments/report-a-problem/water-sewer/
Report a problem with your water or service such as poor water pressure, no water, bad color or smell or a problem with your sewer system such as flooding.
/services-payments/water-wastewater/meters-billing/understanding-your-water-meter/
Information on getting to know your water meter.
/services-payments/water-wastewater/water-wastewater-facilities/drinking-water-treatment-plant/
Information about the City's Water Treatment Plant.
/services-payments/water-wastewater/eservices-portal/
Create an account and view your water bill and consumption.
/services-payments/water-wastewater/meters-billing/paying-your-water-and-wastewater-bill/
Payment options available to pay your water and wastewater bill.
/our-community/environment-sustainability/water-conservation/
The City encourages residents to save water in multiple ways
/services-payments/water-wastewater/drinking-water/frequently-asked-questions/
Answers to common questions about the City's drinking water.
/services-payments/water-wastewater/meters-billing/
Information about water and wastewater metering and billing.
/services-payments/water-wastewater/paperless-water-billing/
eBilling is a secure and easy way to access your Water Account information online.
/services-payments/water-wastewater/meters-billing/frequently-asked-questions/
Answers to frequently asked questions regarding water and wastewater services, billing and payments.
/services-payments/water-wastewater/
Information regarding water and wastewater services, billing and payment options.
/city-government/departments/public-works-environmental-services-and-parks/
Operations and maintenance of roads, water and wastewater, parks, and fleet.
/services-payments/water-wastewater/water-wastewater-facilities/pumping-stations-standpipes-and-other-infrastructure/
Find out more about key infrasture with the CIty's water and wastewater systems.
/services-payments/water-wastewater/drinking-water/
Learn about the City of North Bay's drinking water and what we do to protect it.
/services-payments/water-wastewater/water-wastewater-facilities/
Learn about the City's Water Treatment Plant, Wastewater Facility, pumping stations and other infrastructure.
/services-payments/water-wastewater/capital-projects/
A list of capital projects planned for this year, including ditching, traffic, sewer and water projects.
/services-payments/water-wastewater/services/
Information about turn water on-off requests, leaks and frozen pipes, sewer rodding, camera inspections and more.
/services-payments/water-wastewater/services/water-filling-dispensing-stations/
The City of North Bay has a bulk watering station and a sewer dispensing station both located on Patton Street.
/services-payments/building-development/building-permits/application-fees/
The majority of permit fees are based on either a square feet method or value of construction method.
Additional Fees incurred by the zoning/planning department and engineering department may apply.
/services-payments/water-wastewater/drinking-water/lead-sampling/
The City of North Bay is always looking for residents will to take part in it semi-annual Lead Sampling Program.
/services-payments/forms-permits-licenses/
One place to find all permit applications, licence applications and forms.
/services-payments/water-wastewater/services/report-a-maintenance-issue/
Have a concern? Contact our Central Dispatch Service with your concerns.
/services-payments/water-wastewater/services/camera-inspections/
A camera inspection can help determine the cause of the issue in your the sewer line.
/services-payments/water-wastewater/services/sewer-rodding/
A sewer rodding can be booked if you suspect there is a partial block or an obstruction in your sewer pipes.
/services-payments/water-wastewater/low-flow-toilet-replacement-rebate-program/
Eligibility requirements for the City's residential low flow toilet replacement rebate program.
/services-payments/property-taxes/property-tax-deferral-and-rebate-programs/cancellation-reduction-or-refund/
A property owner may make application under Section 357 or Section 358 of the Municipal Act for a refund of property taxes in certain situations.
/services-payments/building-development/
Building Permits, Planning, Zoning and Development
/services-payments/building-development/building-permits/building-inspections/inspection-description-list/
Complete list of inspection codes and their description
/services-payments/what-to-do-during-a-postal-disruption/
To avoid potential delays, we ask that you avoid mailing payments or other time-sensitive documents.
/services-payments/building-development/building-permits/when-a-building-permit-is-required/
When is a building permit required information page.
/services-payments/water-wastewater/restricted-discharged-into-sanitary-sewers/
Sewer use regulations.
/services-payments/water-wastewater/water-wastewater-facilities/wastewater-treatment-plant/
Learn about how the City removes pollutants and treats wastewater.
/services-payments/streets-sidewalks/potholes/
Keeping our roads in good and safe condition is our priority. Learn how to report a pothole on a City street and how we assess potholes for repair.
/services-payments/property-taxes/paying-your-tax-bill/
Payment options available to pay your property taxes.
/services-payments/garbage-recycling/waste-management-facilities/
Learn about our waste management facilities, including hours of operation, fees and types of waste for disposal.
/services-payments/parking/municipal-parking-rules/
Rules for parking in municipal parking lots and on street parking.
/services-payments/north-bay-transit/riding-with-us/frequently-asked-questions/
Answers to common question about transit.
/services-payments/garbage-recycling/waste-strategy-and-initiatives/education-outreach/spotlight-waste-diversion-artists/
The Waste Diversion Outreach Program offers the opportunity to educate students about North Bay’s waste programs.
/services-payments/north-bay-transit/riding-with-us/bike-racks-on-buses/
Bicycle racks on buses make it easy for riders to transition between active transportation and public transit.
/services-payments/streets-sidewalks/trucking-regulations-oversized-load-permit/
Learn about local by-laws which regulate the movement of trucks through the City.
/services-payments/garbage-recycling/landfill-operations/
The City of North Bay’s Merrick Landfill provides for the disposal of domestic, commercial and non-hazardous solid industrial wastes.
/our-community/recreational-activities/water-sports/
Discover kayaking, canoeing and paddle boarding in the area
/city-government/budget-and-finance/municipal-budgets/how-the-city-gets-money/
Information about the various sources of revenue that fund the City of North Bay's budget.
/our-community/about-north-bay/our-story/
Information about the City of North Bay.
/our-community/marina/additional-service-fees/
Fees for additional services available at the City's Waterfront Marina.
/city-government/budget-and-finance/municipal-budgets/
Current and historical municipal budget information.
/city-government/projects-public-engagement/
Engage with the City and help us shape our projects and priorities.
/city-government/departments/financial-services/financial-services-department-user-fees/
User fees charged by the Financial Services Department.
/city-government/budget-and-finance/municipal-budgets/how-the-city-budget-works/
Information about how the City budget works.
/city-government/organization-chart/infrastructure-operations/
Infrastructure & Operations organziation chart.
/our-community/marina/services/
Services available at the City's Waterfront Marina.
/city-government/budget-and-finance/municipal-accommodation-tax/
Municipal Accommodation Tax requirements.
/our-community/trout-lake-study/project-phases/
The study is split into 4 separate phases (Understanding, Directions, Planning and Implementation).
/our-community/environment-sustainability/pfas-information/
Information about per-and polyfluoroalkylated substances (PFAS) at Jack Garland Airport.
/city-government/departments/engineering-services/
Project management of design and construction including contract administration, site inspection services and surveys on municipal infrastructure projects.
/business/funding-access-strategy-team/
The Funding Access Strategy Team is proactive and strategic approach to applying for and securing Provincial and Federal grant funding for City and community projects.
/our-community/sports-facilities/outdoor-rinks/permit-program/
Book time at one of our outdoor rinks.
/city-government/budget-and-finance/municipal-budgets/how-the-city-spends-money/
Information about how the allocates spending.
/city-government/organization-chart/financial-services/
Financial Services Organization chart
/our-community/about-north-bay/our-history/
Description of North Bay's history
/city-government/departments/financial-services/
Administration of financial policies and procedures, provision of timely and accurate financial information, and advice to Council and other departments.
/our-community/marina/clean-marine-program/
Information about the Clean Marine Program.
/our-community/environment-sustainability/septic-systems/
Information about operating and maintaining a septic system in North Bay.
/our-community/children-youth-and-seniors/youth-programs/
Get information about after school and youth programs.
/our-community/active-transportation/master-plan/
The City's Active Transportation Master Plan provides a framework for the next 20 years.
/our-community/trout-lake-study/project-overview/
Overview of the Trout Lake Study.
/our-community/festivals-events/event-hosting-program/event-hosting-program-private-sector/
Event Hosting Program Private Sector
/our-community/sports-facilities/arenas/public-skating/skating-safely/
Rules for public skating at the arenas.
/our-community/recreational-activities/swimming-splash-pad/beaches/
Explore North Bay's 43 beaches, swimming lessons, lifeguard schedules and more
/our-community/community-safety-and-well-being/cswb-plan/mental-health/
Webpage for the 'Mental Health' component of the CSWBP.
/city-government/projects-public-engagement/making-over-main-street/frequently-asked-questions/
Answers to common questions related to the "Making Over Main Street" project.
/our-community/festivals-events/event-hosting-program/
Event Hosting program
/our-community/festivals-events/fonom-2025-northeastern-municipal-conference/
Preparations are now underway for the upcoming 2025 FONOM Conference. This annual joint conference is the perfect opportunity to gain valuable insight into various municipal issues while reconnecting with municipal colleagues from across Northeastern Ontario.
/city-government/2022-elections/voter-information/identification/
voter identification information
/our-community/festivals-events/100th-anniversary/centennial-celebration-funding/
To encourage and support community groups in participating in North Bay’s 100th anniversary, the City has launched the Community Centennial Celebration Event Hosting Fund.
/city-government/2022-elections/third-party-advertisers/acceptable-identification-id/
Acceptable ID details for registered third party advertisers
/our-community/community-safety-and-well-being/cswb-plan/addictions/
Webpage for the 'Addictions' component of the CSWBP.
/our-community/festivals-events/100th-anniversary/
We are working to bring a variety of events and activities to mark the celebration of our 100th anniversary.
/our-community/festivals-events/north-bay-summer-concert-series/perform-at-the-summer-concert-series/
Would you like to perform at the North Bay Summer Concert Series?
/our-community/parks-playgrounds-trails/parks/
Learn more about the City's parks and where they are located.
/city-government/departments/customer-service-centre/
A centralized servicing department that provides a variety of front line services to customers.
/our-community/arts-heritage-culture/overpass-banner-project/
Overpass Banner Project - the City of North Bay in partnership with the City of North Bay’s Public Art Advisory Committee (PAAC), is seeking artists and designers to submit digitally created images that will be used to create a (36’’x92’’) banner that will be mounted onto a light post on the Main St./Lakeshore Dr. overpass.
/our-community/housing-in-north-bay/housing-pledge-housing-action-plan/
Webpage for the Housing Action Plan.
/our-community/community-directory/
A contact list of community leisure groups and organizations in North Bay and area.
/services-payments/parking/municipal-parking-lots/
Municipal parking lot locations and rates.
/services-payments/property-taxes/current-and-historical-tax-rates/
Current and historical municipal and education tax rates.
/services-payments/building-development/growth-community-improvement-plan/
The City's new Growth Community Improvement Program.
/services-payments/building-development/planning-applications/plans-of-subdivision-condominium/
Application process for dividing larger parcels of land into a significant number of lots and/or blocks.
/services-payments/building-development/planning-applications/planning-user-fees/
Table of user fees for planning applications
/services-payments/parking/passport-parking-app/
No coins? No problem. If you've got your phone, you've got it covered.
/services-payments/parking/on-street-parking/
Provided by Pay 'n Display machines and single head parking meters.
/services-payments/parking/frequently-asked-questions/
Get answers to some of the more frequently asked questions about parking.
/our-community/marina/slip-rental-rates/
Slip rental rates for the City's Waterfront Marina.
/our-community/parks-playgrounds-trails/waterfront/
The North Bay Waterfront is home to a marina, beaches, playgrounds, trails and much more!
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