/services-payments/building-development/drinking-water-source-protection/
Source water protection is about safeguarding municipal drinking water at the source.
/services-payments/water-wastewater/meters-billing/understanding-your-water-and-wastewater-bill/
Information about municipal water and wastewater bills.
/services-payments/water-wastewater/services/frozen-water-pipes/
Information about thawing services and running water.
/services-payments/water-wastewater/meters-billing/water-and-wastewater-forms-applications/
List of Water and Wastewater Forms & Applications.
/services-payments/water-wastewater/meters-billing/understanding-your-water-meter/
Information on getting to know your water meter.
/services-payments/water-wastewater/drinking-water/water-quality-reports/
Drinking water quality annual reports and test results
/services-payments/water-wastewater/water-wastewater-facilities/drinking-water-treatment-plant/
Information about the City's Water Treatment Plant.
/services-payments/water-wastewater/services/water-turn-on-or-off/
You may need to shut off the water supply to your property to find the source of a water leak or to do construction.
/services-payments/water-wastewater/meters-billing/paying-your-water-and-wastewater-bill/
Payment options available to pay your water and wastewater bill.
/services-payments/report-a-problem/water-sewer/
Report a problem with your water or service such as poor water pressure, no water, bad color or smell or a problem with your sewer system such as flooding.
/services-payments/water-wastewater/paperless-water-billing/
eBilling is a secure and easy way to access your Water Account information online.
/services-payments/water-wastewater/eservices-portal/
Create an account and view your water bill and consumption.
/our-community/environment-sustainability/water-conservation/
The City encourages residents to save water in multiple ways
/services-payments/water-wastewater/meters-billing/frequently-asked-questions/
Answers to frequently asked questions regarding water and wastewater services, billing and payments.
/services-payments/water-wastewater/drinking-water/
Learn about the City of North Bay's drinking water and what we do to protect it.
/services-payments/water-wastewater/
Information regarding water and wastewater services, billing and payment options.
/services-payments/water-wastewater/meters-billing/
Information about water and wastewater metering and billing.
/services-payments/water-wastewater/drinking-water/water-financial-plans/
Information regarding North Bay's 2025 to 2034 Water Financial Plan
/city-government/departments/public-works-environmental-services-and-parks/
Operations and maintenance of roads, water and wastewater, parks, and fleet.
/services-payments/water-wastewater/water-wastewater-facilities/pumping-stations-standpipes-and-other-infrastructure/
Find out more about key infrasture with the CIty's water and wastewater systems.
/services-payments/water-wastewater/water-wastewater-facilities/
Learn about the City's Water Treatment Plant, Wastewater Facility, pumping stations and other infrastructure.
/services-payments/water-wastewater/services/
Information about turn water on-off requests, leaks and frozen pipes, sewer rodding, camera inspections and more.
/services-payments/water-wastewater/services/water-filling-dispensing-stations/
The City of North Bay has a bulk watering station and a sewer dispensing station both located on Patton Street.
/services-payments/water-wastewater/drinking-water/lead-sampling/
The City of North Bay is always looking for residents will to take part in it semi-annual Lead Sampling Program.
/services-payments/property-taxes/current-and-historical-tax-rates/
Current and historical municipal and education tax rates.
/services-payments/building-development/
Building Permits, Planning, Zoning and Development
/services-payments/water-wastewater/services/locate-requests/
Before you dig, you must locate all of your utility lines before breaking ground.
/services-payments/building-development/building-permits/application-fees/
The majority of permit fees are based on either a square feet method or value of construction method.
Additional Fees incurred by the zoning/planning department and engineering department may apply.
/services-payments/forms-permits-licenses/
One place to find all permit applications, licence applications and forms.
/services-payments/water-wastewater/services/report-a-maintenance-issue/
Have a concern? Contact our Central Dispatch Service with your concerns.
/services-payments/water-wastewater/services/camera-inspections/
A camera inspection can help determine the cause of the issue in your the sewer line.
/services-payments/water-wastewater/services/sewer-rodding/
A sewer rodding can be booked if you suspect there is a partial block or an obstruction in your sewer pipes.
/services-payments/property-taxes/property-tax-deferral-and-rebate-programs/cancellation-reduction-or-refund/
A property owner may make application under Section 357 or Section 358 of the Municipal Act for a refund of property taxes in certain situations.
/services-payments/water-wastewater/low-flow-toilet-replacement-rebate-program/
Eligibility requirements for the City's residential low flow toilet replacement rebate program.
/services-payments/building-development/building-permits/building-inspections/inspection-description-list/
Complete list of inspection codes and their description
/services-payments/
Access information about the service you need all right here.
/services-payments/building-development/building-permits/when-a-building-permit-is-required/
When is a building permit required information page.
/services-payments/water-wastewater/restricted-discharged-into-sanitary-sewers/
Sewer use regulations.
/services-payments/water-wastewater/water-wastewater-facilities/wastewater-treatment-plant/
Learn about how the City removes pollutants and treats wastewater.
/services-payments/streets-sidewalks/potholes/
Keeping our roads in good and safe condition is our priority. Learn how to report a pothole on a City street and how we assess potholes for repair.
/services-payments/property-taxes/paying-your-tax-bill/
Payment options available to pay your property taxes.
/services-payments/garbage-recycling/waste-management-facilities/
Learn about our waste management facilities, including hours of operation, fees and types of waste for disposal.
/services-payments/parking/parking-in-north-bay-s-downtown/
No coins? No problem. If you've got your phone, you've got it covered.
/services-payments/building-development/growth-community-improvement-plan/
The City's new Growth Community Improvement Program.
/services-payments/north-bay-transit/riding-with-us/frequently-asked-questions/
Answers to common question about transit.
/services-payments/garbage-recycling/waste-strategy-and-initiatives/education-outreach/spotlight-waste-diversion-artists/
The Waste Diversion Outreach Program offers the opportunity to educate students about North Bay’s waste programs.
/services-payments/north-bay-transit/riding-with-us/bike-racks-on-buses/
Bicycle racks on buses make it easy for riders to transition between active transportation and public transit.
/services-payments/building-development/growth-community-improvement-plan/target-areas/
Growth Community Improvement Plan Target Areas
/services-payments/streets-sidewalks/trucking-regulations-oversized-load-permit/
Learn about local by-laws which regulate the movement of trucks through the City.
/services-payments/garbage-recycling/landfill-operations/
The City of North Bay’s Merrick Landfill provides for the disposal of domestic, commercial and non-hazardous solid industrial wastes.
/our-community/recreational-activities/water-sports/
Discover kayaking, canoeing and paddle boarding in the area
/city-government/budget-and-finance/municipal-budgets/how-the-city-gets-money/
Information about the various sources of revenue that fund the City of North Bay's budget.
/our-community/about-north-bay/our-story/
Information about the City of North Bay.
/our-community/marina/additional-service-fees/
Fees for additional services available at the City's Waterfront Marina.
/city-government/budget-and-finance/municipal-budgets/
Current and historical municipal budget information.
/our-community/environment-sustainability/
Environment and sustainability information and energy conservation efforts.
/city-government/projects-public-engagement/
Engage with the City and help us shape our projects and priorities.
/city-government/departments/financial-services/financial-services-department-user-fees/
User fees charged by the Financial Services Department.
/city-government/budget-and-finance/municipal-budgets/how-the-city-budget-works/
Information about how the City budget works.
/city-government/organization-chart/infrastructure-operations/
Infrastructure & Operations organziation chart.
/our-community/marina/services/
Services available at the City's Waterfront Marina.
/city-government/budget-and-finance/municipal-accommodation-tax/
Municipal Accommodation Tax requirements.
/city-government/plans-studies/trout-lake-study/project-phases/
The study is split into 4 separate phases (Understanding, Directions, Planning and Implementation).
/city-government/departments/engineering-services/
Project management of design and construction including contract administration, site inspection services and surveys on municipal infrastructure projects.
/business/funding-access-strategy-team/
The Funding Access Strategy Team is proactive and strategic approach to applying for and securing Provincial and Federal grant funding for City and community projects.
/our-community/sports-facilities/outdoor-rinks/permit-program/
Book time at one of our outdoor rinks.
/our-community/environment-sustainability/pfas-information/
Information about per-and polyfluoroalkylated substances (PFAS) at Jack Garland Airport.
/city-government/budget-and-finance/municipal-budgets/how-the-city-spends-money/
Information about how the allocates spending.
/city-government/organization-chart/financial-services/
Financial Services Organization chart
/our-community/about-north-bay/our-history/
Description of North Bay's history
/city-government/departments/financial-services/
Administration of financial policies and procedures, provision of timely and accurate financial information, and advice to Council and other departments.
/our-community/marina/clean-marine-program/
Information about the Clean Marine Program.
/our-community/environment-sustainability/septic-systems/
Information about operating and maintaining a septic system in North Bay.
/our-community/children-youth-and-seniors/youth-programs/
Get information about after school and youth programs.
/our-community/active-transportation/master-plan/
The City's Active Transportation Master Plan provides a framework for the next 20 years.
/our-community/community-safety-and-well-being/municipal-role/
Information on the City of North Bay's role associated with the CSWBP
/our-community/festivals-events/event-hosting-program/event-hosting-program-private-sector/
Event Hosting Program Private Sector
/city-government/plans-studies/trout-lake-study/project-overview/
Overview of the Trout Lake Study.
/our-community/sports-facilities/arenas/public-skating/skating-safely/
Rules for public skating at the arenas.
/our-community/recreational-activities/swimming-splash-pad/beaches/
Explore North Bay's 43 beaches, swimming lessons, lifeguard schedules and more
/city-government/projects-public-engagement/making-over-main-street/frequently-asked-questions/
Answers to common questions related to the "Making Over Main Street" project.
/our-community/festivals-events/event-hosting-program/
Event Hosting program
/our-community/community-safety-and-well-being/community-safety-and-well-being-plan-supplement/municipal-chapter/
Webpage for the 'Service Coordination' component of the CSWBP.
/our-community/festivals-events/north-bay-summer-concert-series/perform-at-the-summer-concert-series/
Would you like to perform at the North Bay Summer Concert Series?
/our-community/parks-playgrounds-trails/parks/
Learn more about the City's parks and where they are located.
/our-community/housing-in-north-bay/housing-accelerator-fund-housing-action-plan-housing-pledge/
Webpage for the Housing Action Plan.
/city-government/2026-elections/information-for-third-party-advertisers/
Info on the 2026 municipal and school board elections
/city-government/departments/customer-service-centre/
A centralized servicing department that provides a variety of front line services to customers.
/our-community/arts-heritage-culture/overpass-banner-project/
Overpass Banner Project - the City of North Bay in partnership with the City of North Bay’s Public Art Advisory Committee (PAAC), is seeking artists and designers to submit digitally created images that will be used to create a (36’’x92’’) banner that will be mounted onto a light post on the Main St./Lakeshore Dr. overpass.
/services-payments/building-development/planning-applications/plans-of-subdivision-condominium/
Application process for dividing larger parcels of land into a significant number of lots and/or blocks.
/services-payments/building-development/planning-applications/planning-user-fees/
Table of user fees for planning applications
/services-payments/parking/on-street-parking/
Provided by Pay 'n Display machines and single head parking meters.
/city-government/plans-studies/downtown-waterfront-master-plan/
The Downtown Waterfront Master Plan (DWMP) capitalizes on ways to improve connections between the downtown and the waterfront.
/our-community/marina/slip-rental-rates/
Slip rental rates for the City's Waterfront Marina.
/our-community/parks-playgrounds-trails/waterfront/
The North Bay Waterfront is home to a marina, beaches, playgrounds, trails and much more!
/city-government/plans-studies/downtown-waterfront-master-plan/notable-projects-initiatives/
A grouping of notable projects recommended under the Downtown Waterfront Master Plan (DWMP)
/city-government/plans-studies/downtown-waterfront-master-plan/notable-projects-initiatives/pedestrian-underpass/
In 2009, a pedestrian/cycling underpass was built to physically connect the Downtown and the Waterfront.
/city-government/plans-studies/trout-lake-study/
The City of North Bay, North Bay Mattawa Conservation Authority (NBMCA) and the Municipality of East Ferris are undertaking a Trout Lake Watershed and Management Plan.
/our-community/children-youth-and-seniors/community-groups-and-organizations/
Listing of community groups and organizations.
/business/municipal-incentives/
Information on municipal incentives, including the new Growth Community Incentive program.
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