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Water & Sewer

/services-payments/report-a-problem/water-sewer/
Report a problem with your water or service such as poor water pressure, no water, bad color or smell or a problem with your sewer system such as flooding.

Capital Projects

/services-payments/water-wastewater/capital-projects/
A list of capital projects planned for this year, including ditching, traffic, sewer and water projects.

Services

/services-payments/water-wastewater/services/
Information about turn water on-off requests, leaks and frozen pipes, sewer rodding, camera inspections and more.

Restricted Discharged Into Sanitary Sewers

/services-payments/water-wastewater/restricted-discharged-into-sanitary-sewers/
Sewer use regulations.

Election Candidates

/city-government/2022-elections/candidate-information/election-candidates/
List of Certified Candidates

2018 Election Candidates

/city-government/2018-elections/2018-election-candidates/
List of 2018 Certified Candidates

Sewer Rodding

/services-payments/water-wastewater/services/sewer-rodding/
A sewer rodding can be booked if you suspect there is a partial block or an obstruction in your sewer pipes.

Drinking Water Source Protection

/services-payments/building-development/drinking-water-source-protection/
Source water protection is about safeguarding municipal drinking water at the source.

Water Quality Reports

/services-payments/water-wastewater/drinking-water/water-quality-reports/
Drinking water quality annual reports and test results

Drinking Water Treatment Plant

/services-payments/water-wastewater/water-wastewater-facilities/drinking-water-treatment-plant/
Information about the City's Water Treatment Plant.

Water Turn On or Off

/services-payments/water-wastewater/services/water-turn-on-or-off/
You may need to shut off the water supply to your property to find the source of a water leak or to do construction.

Camera Inspections

/services-payments/water-wastewater/services/camera-inspections/
A camera inspection can help determine the cause of the issue in your the sewer line.

Water and Wastewater Forms & Applications

/services-payments/water-wastewater/meters-billing/water-and-wastewater-forms-applications/
List of Water and Wastewater Forms & Applications.

Frozen Water Pipes

/services-payments/water-wastewater/services/frozen-water-pipes/
Information about thawing services and running water.

Understanding Your Water Meter

/services-payments/water-wastewater/meters-billing/understanding-your-water-meter/
Information on getting to know your water meter.

Understanding Your Water and Wastewater Bill

/services-payments/water-wastewater/meters-billing/understanding-your-water-and-wastewater-bill/
Information about municipal water and wastewater bills.

Water Filling & Dispensing Stations

/services-payments/water-wastewater/services/water-filling-dispensing-stations/
The City of North Bay has a bulk watering station and a sewer dispensing station both located on Patton Street.

Meters & Billing

/services-payments/water-wastewater/meters-billing/
Information about water and wastewater metering and billing.

eServices Portal

/services-payments/water-wastewater/eservices-portal/
Create an account and view your water bill and consumption.

Frequently Asked Questions

/services-payments/water-wastewater/drinking-water/frequently-asked-questions/
Answers to common questions about the City's drinking water.

Paperless Water Billing

/services-payments/water-wastewater/paperless-water-billing/
eBilling is a secure and easy way to access your Water Account information online.

Paying Your Water and Wastewater Bill

/services-payments/water-wastewater/meters-billing/paying-your-water-and-wastewater-bill/
Payment options available to pay your water and wastewater bill.

Frequently Asked Questions

/services-payments/water-wastewater/meters-billing/frequently-asked-questions/
Answers to frequently asked questions regarding water and wastewater services, billing and payments.

Water & Wastewater

/services-payments/water-wastewater/
Information regarding water and wastewater services, billing and payment options.

Pumping Stations, Standpipes and other Infrastructure

/services-payments/water-wastewater/water-wastewater-facilities/pumping-stations-standpipes-and-other-infrastructure/
Find out more about key infrasture with the CIty's water and wastewater systems.

Public Works, Environmental Services and Parks

/city-government/departments/public-works-environmental-services-and-parks/
Operations and maintenance of roads, water and wastewater, parks, and fleet.

Water Conservation

/our-community/environment-sustainability/water-conservation/
The City encourages residents to save water in multiple ways

Drinking Water

/services-payments/water-wastewater/drinking-water/
Learn about the City of North Bay's drinking water and what we do to protect it.

Water & Wastewater Facilities

/services-payments/water-wastewater/water-wastewater-facilities/
Learn about the City's Water Treatment Plant, Wastewater Facility, pumping stations and other infrastructure.

Payments

/our-community/covid-19/payments/
Information about taxes, water bills and other payments.

Trucking Regulations (Oversized Load Permit)

/services-payments/streets-sidewalks/trucking-regulations-oversized-load-permit/
Learn about local by-laws which regulate the movement of trucks through the City.

Forms, Permits & Licences

/services-payments/forms-permits-licences/
One place to find all permit applications, licence applications and forms.

Report a Maintenance Issue

/services-payments/water-wastewater/services/report-a-maintenance-issue/
Have a concern? Contact our Central Dispatch Service with your concerns.

Low-Flow Toilet Replacement Rebate Program

/services-payments/water-wastewater/low-flow-toilet-replacement-rebate-program/
Eligibility requirements for the City's residential low flow toilet replacement rebate program.

Lead Sampling

/services-payments/water-wastewater/drinking-water/lead-sampling/
The City of North Bay is always looking for residents will to take part in it semi-annual Lead Sampling Program.

Street Sweeping & Spring Cleanup

/services-payments/streets-sidewalks/street-sweeping-spring-cleanup/
The City of North Bay completes the bulk of its spring clean up in early spring. Learn more about our Spring Clean-up Program

Landfill Operations

/services-payments/garbage-recycling/landfill-operations/
The City of North Bay’s Merrick Landfill provides for the disposal of domestic, commercial and non-hazardous solid industrial wastes.

Accessibility

/services-payments/north-bay-transit/accessibility/
A specialized, curb-to-curb public transit service for persons with physical disabilities.

Driveways (Private Approaches)

/services-payments/streets-sidewalks/driveways-private-approaches/
Information about Creating new Driveways, Widening Existing Driveways, Replacing or Extending a Driveway Culvert.

Waste Management Facilities

/services-payments/garbage-recycling/waste-management-facilities/
Learn about our waste management facilities, including hours of operation, fees and types of waste for disposal.

Wastewater Treatment Plant

/services-payments/water-wastewater/water-wastewater-facilities/wastewater-treatment-plant/
Learn about how the City removes pollutants and treats wastewater.

Potholes

/services-payments/streets-sidewalks/potholes/
Keeping our roads in good and safe condition is our priority. Learn how to report a pothole on a City street and how we assess potholes for repair.

Frequently Asked Questions

/services-payments/streets-sidewalks/winter-maintenance/frequently-asked-questions/
Answers to common question about winter maintenance.

When it Snows

/services-payments/streets-sidewalks/winter-maintenance/when-it-snows/
Road plowing priorities and standards during normal winter conditions.

Spotlight Waste Diversion Artists

/services-payments/garbage-recycling/waste-strategy-and-initiatives/education-outreach/spotlight-waste-diversion-artists/
The Waste Diversion Outreach Program offers the opportunity to educate students about North Bay’s waste programs.

Waste Strategy and Initiatives

/services-payments/garbage-recycling/waste-strategy-and-initiatives/
Learn more about the proposed strategies aimed at expanding and enhancing participation in local recycling and waste reduction initiatives to ultimately divert more waste from the City of North Bay landfill.

Bike Racks on Buses

/services-payments/north-bay-transit/riding-with-us/bike-racks-on-buses/
Bicycle racks on buses make it easy for riders to transition between active transportation and public transit. 

Growth CIP Projects

/services-payments/building-development/growth-community-improvement-plan/growth-cip-projects/
This page highlights notable development projects that have received funds through the Growth Community Improvement Plan.

Organic Drop-Off

/services-payments/garbage-recycling/organic-drop-off/
Bring your yard waster to the Organic Drop-off Depot located at 112 Patton Street.

Water Sports

/our-community/recreational-activities/water-sports/
Discover kayaking, canoeing and paddle boarding in the area

How the City Budget Works

/city-government/budget-and-finance/municipal-budgets/how-the-city-budget-works/
Information about how the City budget works.

How the City Spends Money

/city-government/budget-and-finance/municipal-budgets/how-the-city-spends-money/
Information about how the allocates spending.

Municipal Budgets

/city-government/budget-and-finance/municipal-budgets/
Current and historical municipal budget information.

Our History

/our-community/about-north-bay/our-history/
Description of North Bay's history

Skating Safely

/our-community/sports-facilities/arenas/public-skating/skating-safely/
Rules for public skating at the arenas.

Identification

/city-government/2022-elections/voter-information/identification/
voter identification information

Acceptable Identification (ID)

/city-government/2022-elections/third-party-advertisers/acceptable-identification-id/
Acceptable ID details for registered third party advertisers

How the City Gets Money

/city-government/budget-and-finance/municipal-budgets/how-the-city-gets-money/
Information about the various sources of revenue that fund the City of North Bay's budget.

Beaches

/our-community/recreational-activities/swimming-splash-pad/beaches/
Explore North Bay's 43 beaches, swimming lessons, lifeguard schedules and more

Septic Systems

/our-community/environment-sustainability/septic-systems/
Information about operating and maintaining a septic system in North Bay.

Playground Safety

/our-community/parks-playgrounds-trails/playground-safety/
Information about playing safe.

Local Economy

/business/local-economy/
Information on industry, education and airport in North Bay.

Clean Marine Program

/our-community/marina/clean-marine-program/
Information about the Clean Marine Program.

Projects & Public Engagement

/city-government/projects-public-engagement/
Engage with the City and help us shape our projects and priorities.

Financial Services Department User Fees

/city-government/departments/financial-services/financial-services-department-user-fees/
User fees charged by the Financial Services Department.

Housing Pledge & Housing Action Plan

/our-community/housing-in-north-bay/housing-pledge-housing-action-plan/
Webpage for the Housing Action Plan.

Snowshoeing & Cross-Country Skiing

/our-community/recreational-activities/winter-activities/snowshoeing-cross-country-skiing/
Learn where you can ski and snowshoe in the area.

Project Phases

/our-community/trout-lake-study/project-phases/
The study is split into 4 separate phases (Understanding, Directions, Planning and Implementation).

PFAS Information

/our-community/environment-sustainability/pfas-information/
Information about per-and polyfluoroalkylated substances (PFAS) at Jack Garland Airport.

Engineering Services

/city-government/departments/engineering-services/
Project management of design and construction including contract administration, site inspection services and surveys on municipal infrastructure projects.

Infrastructure & Operations

/city-government/organization-chart/infrastructure-operations/
Infrastructure & Operations organziation chart.

Parks Master Plan

/our-community/parks-playgrounds-trails/parks-master-plan/
The North Bay Parks Master Plan will guide the long-term planning of outdoor park spaces, including enhancement to existing parks across the city.

Nomination Paper Timelines, Filing & Fees

/city-government/2022-elections/candidate-information/nomination-paper-timelines-filing-fees/
Information for candidates surrounding nomination papers, timelines, filing and fees

Services

/our-community/marina/services/
Services available at the City's Waterfront Marina.

Financial Services

/city-government/organization-chart/financial-services/
Financial Services Organization chart

Our Story

/our-community/about-north-bay/our-story/
Information about the City of North Bay.

Eligibility

/city-government/2022-elections/voter-information/eligibility/
voter eligibility information

Memorial Gardens Sports Arena

/our-community/sports-facilities/arenas/memorial-gardens-sports-arena/
Information specific to Memorial Gardens Sports Arena.

Youth Programs

/our-community/children-youth-and-seniors/youth-programs/
Get information about after school and youth programs.

Financial Services

/city-government/departments/financial-services/
Administration of financial policies and procedures, provision of timely and accurate financial information, and advice to Council and other departments.

Family Day

/our-community/festivals-events/family-day/
Activities in the area for the whole family to enjoy

Master Plan

/our-community/active-transportation/master-plan/
The City's Active Transportation Master Plan provides a framework for the next 20 years.

For Businesses

/city-government/projects-public-engagement/making-over-main-street/for-businesses/
Information for businesses in the Downtown impacted by the "Making Over Main Street" project.

Project Overview

/our-community/trout-lake-study/project-overview/
Overview of the Trout Lake Study.

Flag Raising & Proclamation Requests

/city-government/mayor-council/office-of-the-mayor/flag-raising-proclamation-requests/
Requests for a flag raising ceremony or a proclamation.

Centennial Call for Artists

/our-community/festivals-events/100th-anniversary/centennial-call-for-artists/
Centennial Call for Artists

Parks

/our-community/parks-playgrounds-trails/parks/
Learn more about the City's parks and where they are located.

Customer Service Centre

/city-government/departments/customer-service-centre/
A centralized servicing department that provides a variety of front line services to customers.

Overpass Banner Project

/our-community/arts-heritage-culture/overpass-banner-project/
Overpass Banner Project - the City of North Bay in partnership with the City of North Bay’s Public Art Advisory Committee (PAAC), is seeking artists and designers to submit digitally created images that will be used to create a (36’’x92’’) banner that will be mounted onto a light post on the Main St./Lakeshore Dr. overpass.

Community Directory

/our-community/community-directory/
A contact list of community leisure groups and organizations in North Bay and area.

Sewer Use By-Law (2002-112)

/by-laws/2002-112/

Regulating Chemical/Physical Characteristics of Water & Wastewater Discharges to a Sewer/Storm Sewer in the City (Repeals 1993-85)

Plans of Subdivision / Condominium

/services-payments/building-development/plans-of-subdivision-condominium/
Application process for dividing larger parcels of land into a significant number of lots and/or blocks.

Short-Term Rental (STR) Licensing

/services-payments/building-development/short-term-rental-str-licensing/
You can access everything Short-Term Rental related here.

Demerit Point System

/services-payments/building-development/short-term-rental-str-licensing/demerit-point-system/
This page gives the details for the Demerit Point System associated with the Short-Term Rental By-law.

Growth Community Improvement Plan

/services-payments/building-development/growth-community-improvement-plan/
The City's new Growth Community Improvement Program.

Waterfront

/our-community/parks-playgrounds-trails/waterfront/
The North Bay Waterfront is home to a marina, beaches, playgrounds, trails and much more!

Downtown Waterfront Master Plan

/our-community/downtown-waterfront-master-plan/
The Downtown Waterfront Master Plan (DWMP) capitalizes on ways to improve connections between the downtown and the waterfront.

Notable Projects & Initiatives

/our-community/downtown-waterfront-master-plan/notable-projects-initiatives/
A grouping of notable projects recommended under the Downtown Waterfront Master Plan (DWMP)

Pedestrian Underpass

/our-community/downtown-waterfront-master-plan/notable-projects-initiatives/pedestrian-underpass/
In 2009, a pedestrian/cycling underpass was built to physically connect the Downtown and the Waterfront.

Trout Lake Study

/our-community/trout-lake-study/
The City of North Bay, North Bay Mattawa Conservation Authority (NBMCA) and the Municipality of East Ferris are undertaking a Trout Lake Watershed and Management Plan.
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